Welcome to the Olo App
Follow your favorite restaurants.
Coming soon. Download the app on October 20th.
The restaurant's menu price is the price you actually pay.
Wild concept, right?
With other food delivery apps, the menu markups add up.
With the Olo App, they don’t exist. We built something better.
Pay less. See more of what you actually want.
Pay less for the food you love.
Most food delivery apps charge restaurants 15-30% commission just to show up in their app. That extra cost usually gets passed along to you. The Olo App doesn’t charge restaurants a commission. You pocket the savings.
Control more of what you see.
Follow the restaurants you love, skip the ones you don't. With the Olo App, you decide which restaurants to follow. Ads and sponsored placements don’t get in your way. Plus, location-based discovery shows you what’s close. So no matter the occasion, we’ve got you covered.
Never heard of Olo? You’ve probably already used it.
In 2005, Olo launched the very first text-message ordering for restaurants, before the smartphone even existed. For more than two decades, we've worked behind the scenes, powering more than 3.5 million orders per day across more than 800 of America’s most loved brands.
If you've ever ordered from a restaurant using their website, app, in-store kiosk, or QR code, there's a good chance Olo is the technology behind that order.
-
100M+ Unique customers each year
-
800+ Restaurant brands
-
90K+ Locations across the country
-
3.5M+ Orders every day
Ready to get started? It’s easy.
Follow Your Favorites
Build your feed with the restaurants you already love.
See What’s Close
Explore restaurants on the map for easy pickup or delivery near you.
Discover New Options
Check out the newest restaurants added to Olo, wherever you are.
Track Your Order
Trace your pickup or delivery from kitchen to doorstep (or counter).
Discover a smarter way to order.
Download the app today.
Have questions?
About Olo
What is the Olo App?
The Olo App is a new way to order from your favorite restaurants — all in one place. It's built by Olo, the technology platform that already powers online ordering for thousands of restaurants nationwide.
I've never heard of Olo. Who are you?
You're not alone — Olo works behind the scenes, so there's a good chance you've already ordered through Olo's technology without seeing our name on it. We power the online ordering experience for many restaurant brands you already love. The Olo App is the first time we're bringing that experience to guests directly, under our own name.
Is the Olo App safe and legitimate to use?
Yes. Olo has powered secure digital ordering for restaurants since 2005.
Getting Started
How do I download the Olo App?
The Olo App will be available to download via the Apple App Store or Google Play on your mobile device on October 20th.
Do I need to create an account?
Yes. A free Olo Account lets you log in securely, save payment methods, track your orders, and quickly reorder your favorite meals. Alternatively, you may also use your existing Apple login to use the Olo App.
Is the Olo App available in my area?
Olo App is available nationwide. To see what restaurants serve your area, create an account or log in, and use our easy search to select a restaurant to order pickup or delivery from.
Finding & Ordering
Can I order pickup, delivery, or both?
Both pickup and delivery are supported in the Olo App, but the options available to you depend on the brand and location you're ordering from. You'll see which options are available at checkout.
How do I find restaurants near me?
Share your location when you open the app, or enter your address or zip code to explore participating restaurants nearby.
Payment & Pricing
What payment methods are accepted?
You can pay with any major credit or debit card: Visa, Mastercard, American Express, and Discover. Just add your card at checkout or save it to your account for faster ordering next time.
Will menu prices match what I’d pay when ordering from the restaurant’s website?
Simply put, you’ll pay the restaurant’s menu price with no additional markup.
Are there any additional fees?
Yes. Every order includes a 5% Olo Network Fee, which covers the cost of running the Olo App. If you're ordering delivery, the restaurant may have an additional delivery fee. You'll always see a full Price Summary with every tax and fee before you place your order.
Order Issues & Support
How do I cancel or change an order?
To cancel or change an order, contact the restaurant directly.
My order was wrong, late, or missing items. What do I do?
If you are having issues with your order, contact the restaurant directly.
How do refunds work?
To receive a refund, contact the restaurant directly.
Account & Privacy
What personal information does Olo collect, and how is it used?
We collect personal information to create and manage your account, process your orders, and improve your Olo App experience, among other purposes. Our Privacy Notice describes in full what personal information we collect, how we use it, and who we share it with.
Troubleshooting
The app isn't working or keeps crashing. What should I do?
Try force closing and reopening the app, checking for an available update in the App Store or Google Play, or restarting your phone. If the issue continues, contact Olo Support.
I forgot my password. How do I reset it?
Olo Accounts is passwordless! If you are having trouble logging in to your account with the one-time passcode, contact Olo Support for assistance.
My payment didn't go through. What should I do?
Double-check your card details and available balance, then try again or use a different payment method. If the issue continues, contact Olo Support.
Need help?
Connect with our support team.